Mission
To provide the best customer service possible so as to ensure the customers’ happiness in everything we do.
The values that we imbibe to ensure the above are
- Understanding the customer and their requirements. Listen/Anticipate and Respond
- Differentiated products
- High service standards
- Timely deliveries
- Integrity and honesty
- Best Value Proposition
- Detailed and exhaustive information
- Sense of partnership + warmth + continuous involvement + mutual respect
- Going the extra mile/ under-commit and over deliver
- Dedication to every customers’ success and or their happiness
Vision
To be in the top 3 player (by value) in each of our business verticals for each category and (or) geography
that we operate in.
To achieve the above goal we will
- Invest in a great Team
- Create exceptional processes that will enhance value at all times
- Create a substantial value for the employees
- Create a substantial value for the shareholders